Question 1

Do you accept cash payments?

Accepted Answer

Yes, we do accept cash. Please contact us to confirm the items you’re interested in, and we’ll create an invoice for you. Cash payment can be made in person at the time of pickup or delivery.

Question 2

Do you carry live reptiles?

Accepted Answer

Yes, we do. Live reptiles are not listed for purchase online. Please contact us directly to confirm current availability.

Question 3

Do you have a storefront?

Accepted Answer

Not yet. A physical location is in the works and will be announced when available. Local pickup and delivery are currently offered.

Question 4

How does pickup work without a storefront?

Accepted Answer

Once your order is ready, we’ll contact you to arrange a convenient pickup location within city limits. Pickup details will be coordinated via text at 867-689-9395.

Question 5

Do you offer custom orders?

Accepted Answer

Absolutely! Reach out to us with details about what you’re looking for, and we’ll do our best to make it happen.

Question 6

Do you offer delivery?

Accepted Answer

Absolutely! We offer delivery within city limits. Orders over $75 qualify for free delivery, and orders under $75 have a $10 delivery fee.

Question 7

Do you accept surrendered pets?

Accepted Answer

We’re always here to help when we can. Please reach out to us and we’ll see how we can assist. We will also be launching a new surrender program soon.

Question 8

Do you offer pet sitting?

Accepted Answer

Not at this time. Once our storefront is open, we plan to offer pet sitting for reptiles, small animals, and birds. This will be a safe space for your pets while you travel. More information will be available soon.

Frequently asked questions